LYFE Pharmacy

Yes, Lyfe Pharmacy is fully licensed and operates under all legal and healthcare regulations. We prioritize your health and safety by ensuring that all products are sourced from authorized and reputable suppliers.

Absolutely. We only sell 100% genuine and sealed products from certified pharmaceutical companies. Each item is stored and handled according to medical safety guidelines

Yes, for prescription-only medicines, a valid doctor’s prescription is required. You can upload it during checkout or WhatsApp it to our support number. OTC (over-the-counter) products can be purchased without a prescription.

You can place an order directly through our Shopify website by adding products to your cart and checking out. For assistance, our customer support team is always ready to help via live chat or WhatsApp.

We offer free delivery on orders above a certain amount (e.g., PKR 5,000). Delivery within major cities usually takes 1–3 working days, and 2–5 days for remote areas.

Yes, you can cancel or modify your order within 1 hour of placing it by contacting our support team. After dispatch, cancellation may not be possible.

We accept returns only for sealed, unused products within 3 days of delivery, and only if there is a defect, wrong item, or damage. Refunds are processed within 7 working days after review.

Once your order is shipped, you’ll receive a tracking link via SMS or email.

Yes. We take privacy seriously and use encrypted technology to protect your personal and health-related data. Your information is never shared without consent.

Yes, our support team is available 7 days a week via live chat, WhatsApp, email, and phone to assist with any queries, order help, or product guidance.